Two papers accepted at the International Conference on Information Systems (ICIS) 2021
(30.09.2021) Two papers of the cii research group have been accepted for publication at the International Conference on Information Systems (ICIS), which will take place December 12-15, 2021.
Authors: Maximilian Renner, Sebastian Lins, Matthias Söllner, Scott Thiebes, Ali Sunyaev
Titel: Achieving Trustworthy Artificial Intelligence: Multi-Source Trust Transfer in Artificial Intelligence-capable Technology
Abstract: Contemporary research focuses on examining trustworthy AI but neglects to consider trust transfer processes, proposing that users’ established trust in a familiar source (e.g., a technology or person) may transfer to a novel target. We argue that such trust transfer processes also occur in the case of novel AI-capable technologies, as they are the result of the convergence of AI with one or more base technologies. We develop a model with a focus on multi-source trust transfer while including the theoretical framework of trust duality (i.e., trust in providers and trust in technologies) to advance our understanding about trust transfer. A survey among 432 participants confirms that users transfer their trust from known technologies and providers (i.e., vehicle and AI technology) to AI-capable technologies and their providers. The study contributes by providing a novel theoretical perspective on establishing trustworthy AI by validating the importance of the duality of trust.
Authors: Roger Heines, Niclas Kannengießer, Benjamin Sturm, Reinhard Jung, and Ali Sunyaev
Titel: Need for Change: Business Functions Affected by the Use of Decentralized Information Systems
Abstract: Driven by economic advantages and the idea of disintermediation of business processes, the decentralization of technical and economic systems has become a highly discussed topic in recent years. Extant research primarily investigated the technical implementations of decentralized information systems (IS) and their use by firms in business networks. It became clear that interorganizational relationships and business functions must be transformed to enable the use of decentralized IS (e.g., those related to how firms can be involved in the design, instantiation, operation, and governance of decentralized IS). However, the impact of transforming business functions of individual firms remains largely unclear, obfuscating a comprehensive understanding of the implication of decentralized IS use on internal organizational structures of firms. In this work, we focus on the identification of challenges for firms in using distributed ledger technology (DLT as a representative for decentralized IS) and their effects on the business functions of firms.