Employee-driven Innovation in Healthcare Information Systems

  • Background:

     

    Employee-driven innovation in information systems (IS) has the potential to enhance organizational processes, products, and service delivery while at the same time improving user satisfaction. However, within healthcare, the current status of employee-driven innovation in IS in healthcare remains uncertain. Especially, the role of healthcare employees in innovation processes is currently unclear. This lack of clarity extends to the application of research findings on employee-driven innovation in the healthcare context, which hampers purposeful advancement in healthcare IS. This raises critical questions about the barriers and facilitators that influence the implementation of employee-driven innovation in healthcare IS. Building prerequisites for employee-driven innovation in healthcare IS and at the same time overcoming related challenges is crucial to improve healthcare working processes and healthcare delivery.

     

    Objective(s):

     

    • Determine how organizations support employee-driven innovation in healthcare IS
    • Determine factors that foster or inhibit innovative behavior in health IS
    • Identify which areas employees would address with innovation in healthcare IS
    • Determine the approaches utilized to foster innovation in healthcare IS (e.g., digital innovation units)
    • Enquire about shadow systems or processes that emerged in healthcare IS (bricolage)
    • Conceptualize and operationalize autonomy in the context of healthcare
    • Determine the influence of different degrees of autonomy on employee job satisfaction and innovative work behaviors

     

    Note: This is an umbrella topic. The overall goal, context, and direction of the thesis are defined in the first kickoff meeting

     

    Research Method:

     

    Literature Review, Expert Interviews, or Survey Development

     

    Literature:

     

    Kohli, R., & Melville, N. P. (2019). Digital innovation: A review and synthesis. Information Systems Journal, 29(1), 200–223. https://doi.org/10.1111/isj.12193

     

    Opland, L. E., Jaccheri, L., Pappas, I. O., & Engesmo, J. (2020). Utilising the innovation potential—A systematic literature review. ECIS 2020.

     

    Ramamoorthy, N., Flood, P. C., Slattery, T., & Sardessai, R. (2005). Determinants of Innovative Work Behaviour: Development and Test of an Integrated Model. Creativity and Innovation Management, 14(2), 142–150. https://doi.org/10.1111/j.1467-8691.2005.00334.x

     

    Mutonyi, B. R., Slåtten, T., & Lien, G. (2021). Fostering innovative behavior in health organizations: A PLS-SEM analysis of Norwegian hospital employees. BMC Health Services Research, 21(1), 470. https://doi.org/10.1186/s12913-021-06505-1

     

    Fernández, E. (2017). Innovation in Healthcare: Harnessing New Technologies. Journal of the Midwest Association for Information Systems, 2017(2), 107–120. https://doi.org/10.17705/3jmwa.00034

     

    Kelly, C. J., & Young, A. J. (2017). Promoting innovation in healthcare. Future Hospital Journal, 4(2), 121–125. https://doi.org/10.7861/futurehosp.4-2-121

     

    Lindgren, H. (n.d.). Sociotechnical Systems as Innovation Systems in the Medical and Health Domain.

     

    Haapasaari, A., Engeström, Y., & Kerosuo, H. (2018). From initiatives to employee-driven innovations. European Journal of Innovation Management, 21(2), 206–226. https://doi.org/10.1108/EJIM-09-2016-0085